Shipping policy
2We are pleased to offer free shipping on all orders within the United States. There are no hidden fees, additional charges, or surprise costs at checkout.
Order Processing & Delivery Timeframes
The total estimated delivery time after placing an order is 8–18 business days (Monday through Friday, excluding holidays).
United States Orders
Order Processing Time: 1–3 business days
Estimated Delivery Time: 5–7 business days after processing
Delivery times may vary depending on your location, carrier performance, and external factors such as weather or customs clearance.
Order Cut-Off Time
Orders placed before 5:00 PM Eastern Time (ET) on a business day will begin processing the same day.
Orders placed after 5:00 PM ET, or on weekends or holidays, will begin processing on the next business day.
Shipping Costs & Fees
All orders are shipped free of charge.
No additional shipping fees, customs duties, or extra charges are added at checkout. Any applicable taxes are clearly displayed before completing your purchase, in accordance with U.S. law.
Questions About Your Delivery
If you have any questions about your order, shipping status, or delivery time, please contact us and we’ll be happy to assist you.
Email: Info@sleephomelife.com
Phone:
Contact Information
Store Name: Sleep Home Life
Company Name: SOLVIRO LIMITED
Registration: 80277742
Address: UNIT 903A, 9/F., CAMERON COMM
CENTRE, 458-468 HENNESSY
ROAD, CAUSEWAY BAY
HONG KONG
Customer Support
Our customer support team is available Monday through Friday, from 9:00 AM to 5:00 PM (excluding public holidays).
We aim to respond to all inquiries within 24 hours.